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This dynamic leadership development series is an effective way to promote and keep confident, committed managers. They learn or update valuable skills in leadership, performance management, team development, employee selection, and coaching. Our consultants work with you to incorporate your policies and practices into each workshop. This ensures the content is relevant to participants and consistent with the direction of your credit union.
Leadership
Performance Management
Communication
Coaching and Mentoring
Team Development
Recruitment and Hiring
Basic Employment Compliance
Succession Planning
Harassment Prevention
Leading Effective Staff Meetings
Leadership
Even born leaders must hone their skills to be effective. This awareness-building workshop can be designed for supervisors with limited exposure to leadership concepts or as a customized refresher course for more experienced managers. It provides an overview of the leadership skills and attributes essential for success in a credit union environment. Participants evaluate their own leadership traits, tendencies and strengths, and identify strategies for building on those strengths. Time: 3-4 hours
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Performance Management
Most managers list "performance management" as one of the most difficult aspects of their job. It is a challenge to deliver difficult feedback, remember to give positive feedback, and make timely performance appraisals. This training module lets credit union managers test themselves on their skills, knowledge, and commitment to performance management. Built on the core principles of managing employee performance effectively, this program also reinforces the use of locally prescribed performance management processes and policies. Participants review tools and techniques to improve their skills, and apply basic techniques of goal setting and feedback delivery. Time: 3-4 hours
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Communication
Skilled communication is essential for effective leadership. Successful leaders know how to articulate their vision, and-equally important-they know how to listen. This HRValue Group training module is designed for credit union managers familiar with the principles of communication who want to update their skills. In an interactive session, participants examine the dynamics of concise, active communication and how it affects relationships with their staff, credit union members, and Board. They learn to recognize listening barriers, practice new skills, and discuss their own communication challenges. Time: 3-4 hours
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Coaching and Mentoring
Developing staff is a leader's most important duty. This advanced skill-building workshop is for supervisors who have development responsibilities and experience supervising and delivering performance feedback. Participants practice various coaching techniques that can be applied to a wide range of situations. It also includes training in techniques to establish effective mentoring relationships that guide high performers, so they stay challenged and continue to grow. Time: 3-4 hours
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Team Development
Everyone wants teamwork, but seldom do leaders know how to intentionally develop it. This practical workshop is designed for supervisors with team leadership responsibilities, or credit union teams that want to improve their performance. Participants learn the basics of team development and identify characteristics of effective teams, as well as barriers that hinder team performance in a credit union environment. The workshop also includes participatory training in techniques to enhance teamwork within a team and the credit union itself. Time: 3-4 hours
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Recruitment and Hiring
Early steps in the hiring process are critical to placing the right person in the right job and avoiding costly mistakes. This skill-building workshop is designed for supervisors and HR professionals with limited experience in recruiting, interviewing, and selecting final job candidates. Participants learn the employment laws that govern these selection processes and review locally-prescribed recruiting policies and procedures. An interactive segment allows them to demonstrate "best practices" in preparing for and conducting interviews. Time: 3-4 hours
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Basic Employment Compliance
Ignorance of employment law does not excuse a credit union's accountability. This awareness-building workshop is for supervisors with limited experience in basic employment law or as a refresher course for experienced managers. Participants gain applicable understanding of laws that govern hiring, compensation, discipline, termination, and harassment. The workshop also includes a review of credit union policies and procedures. Time 3-4 hours
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Succession Planning
Identifying leadership talent and developing that talent is a manager's most important duty and biggest challenge. This workshop is designed for credit union leaders who have responsibility for implementing a succession plan or enhancing their existing succession program. Participants will understand the components of a good succession plan, be exposed to tools that can help predict a successor's future performance, understand how to uncover a successor's strengths and development areas practice, and create targeted professional development plans. Time: 3-4 hours
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Harassment Prevention
Broader laws and a more diverse workforce have lead to an increase in sexual and discriminatory harassment lawsuits across all industries. This workshop is designed for managers and non-managers, and it is a must for any credit union committed to building mutual respect in the workplace, protecting the dignity of the employees, and reducing the chance of a potential lawsuit. Participants will learn the risks of not understanding basic harassment laws, how they and the credit union can be liable, how to define and understand both sexual and discriminatory harassment, and techniques to prevent harassment. They will also increase their awareness of how their words and actions can have unintended negative consequences. Time: 3-4 hours
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Leading Effective Staff Meetings
Staff meetings provide great opportunities to build teams and strengthen communication between management and employees. Unfortunately, these opportunities are often lost because supervisors lack the basic skills required to lead an effective staff meeting. This workshop is design for anyone who is expected to lead staff or project meetings. Participants will understand the importance of leading an effective staff meeting, learn agenda development techniques that can save time and money, and practice using tools that will result in more effective and energetic staff meetings. Time: 3-4 hours |
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